If you bought the software or hardware second-hand, the previous owner must send us a license transfer request. If you're trying to register a Live Lite serial number that came with a piece of hardware, you can request a replacement serial number.
In case you have forgotten your password, you can reset it. Log out of the current user account and log in to your old account. You may have previously registered the product using a different email address. When attempting to register a Live or Push serial, the error message "This serial is already registered" displays on the account page. If the serial is listed as already registered to another user If you did not receive a serial number with your order.If the serial is shown as invalid during the registration process.If the serial is listed as already registered to another user.
Troubleshooting serial registration problemsĬertain issues may prevent a Live or Push serial number from registering as normal.
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